Our High Performance Teams (HPT) Platinum programme is designed to develop High Performing Teams made up of High Performing Individuals, who are managed by High Performing Managers and Leaders who create the right conditions for success that enable their teams to excel. This results in sustainable high performance outcomes.

Designed For

New and existing Team Managers/Leaders and their teams.

Our Approach

We customise the content of each HPT workshop based specific client requirements, which means the objectives, topics and benefits would be tailored to meet your individual needs. The following outline is an indication of the types of inclusions and outcomes you can expect from HPT Platinum.

The Opsis PLATINUM HPT option comes in three parts:

• Part A is 2 day HPT workshop for Managers/Leaders.
• Part B is a 2 day HPT workshop for Managers/Leaders and their team.
• Part C is a 1 day team / individual progress review workshop for Managers/Leaders and their team.

Objectives

Indicative programme objectives include:

1. To introduce managers / leaders to a range of tools, techniques and thinking models that develop individual team members into a sustainable High Performing team.
2. To enable managers / leaders to become aware of the impact of their behaviour on others.
3. To introduce managers / leaders to a best practice Leadership model and to receive feedback against the leadership model criteria.
4. To enable managers / leaders create the conditions for success to be transferred into PART B HPT PLATINUM workshop.
5. To create a competitive `High Performing Teamwork` environment throughout the scope of the HPT PLATINUM workshops.
6. To understand how High Performing Organisations evolve through the application of the OPEN Systems model.
7. To evaluate real customer feedback and to decide how to use this feedback to achieve greater outcomes.
8. To understand how a `High Performing Team` develops and the key stages it has to work through to deliver High Performance.
9. To develop a shared vision of the teams purpose and outcomes expected through a HPT Project.
10. To identify the size of the gap between current approach and shared vision as defined in objective 9.
11. To understand what is expected from key stakeholders within the team.
12. To enable team members understand their preferred roles within the team and how the team can adapt to become a 'High Performing Team'.
13. To enable the team to understand its Strengths and Areas for Improvement.
14. To create a series of Actions to transfer into the working environment.
15. To assess progress of outcomes from HPT PLATINUM PART B workshop during 1 day PART C follow up workshop.

AA 2 Day HPT Workshop for Managers / Leaders

Part A is a 2 day workshop that builds the competence and confidence of the manager / leader to drive the transition to higher performance by equipping them with a range of tools/methodologies to get their individual team members' 'brains in the game', and to enable them to create a High Performing Team environment. Also to understand and evaluate themselves against what good leadership looks like when leading and driving a team to become a 'High Performing Team' which delivers sustainable High Performance

Content

Indicative content for Part A includes:

• Competitive Team Task 1
• The Three Zones
• Creating Groundrules
• The Meeting Model
• High Performing Team Project Part 1
• Gap Analysis overview
• Open Systems model
• Customer Data feedback
• Moments of Truth
• What do we want our customers to say?
• Competitive Team Task 2
• Picture Modelling & Blockers and Drivers to successful team outcomes
• High Performing Team Project Part 2
• Expectations Exchange
• Relationship Mapping
• Belbin team Roles
• High Performing Team Project Part 3 and team presentations
• Identification of priority Team Areas for Action
• Action Planning & choosing of sponsors
• Competitive Team Task 3
• Individual Learning and Commitments
• Next Steps and close of workshop.

Benefits

Indicative benefits of Part A include:

• Managers / Leaders who have explored tools / techniques and working practices that enables them to create conditions for success.
• Managers / Leaders who have evaluated their current working practices against a Leadership Model, enabling them to focus on areas for improvement and expected outcomes.
• Managers / Leaders who can play a role in the facilitation of Part B, HPT PLATINUM.
• Managers / Leaders who have the opportunity to receive, digest and act upon real life feedback during the scope of the workshop.
• A team that has a measurable strategy of 'what does good look like?' to transfer back into their working environment.
• Outputs and deliverables at Individual level.

BA 2 Day HPT Workshop for Managers / Leaders and their team

Part B is a 2 day workshop that enables the manager/leader and team members to understand how a High Performing Organisation develops through the principles of the OPEN Systems model. Also how, through these principles, managers, leaders and team members can create the appropriate working environment and conditions to enable High Performing Teamwork to evolve resulting in sustainable high team performance.

Based around the OPEN Systems model and real life customer feedback, Part B creates an environment for the team to work and learn together as a High Performing Team through competitive, demanding High Performing Team exercises. It also creates an opportunity to understand how a 'High Performing Team' develops and for the team to customise these characteristics to their own environment, thereby creating a blueprint for success that is shaped around the team's purpose, expected outcomes and customer expectations.

Part B also provides an opportunity to agree on what is expected from each team and stakeholder member against the achievement of the team’s purpose and expected outcomes. Also to enable each team member understand their preferred role within the team and how the team can adapt to create sustainable 'High Performing Teamwork'.

Content

Indicative content for Part B includes:

• Competitive Team Task 1
• The Three Zones
• Creating Groundrules
• The Meeting Model
• High Performing Team Project Part 1
• Gap Analysis overview
• Open Systems model
• Customer Data feedback
• Moments of Truth
• What do we want our customers to say?
• Competitive Team Task 2
• Picture Modelling & Blockers and Drivers to successful team outcomes
• High Performing Team Project Part 2
• Expectations Exchange
• Relationship Mapping
• Belbin team Roles
• High Performing Team Project Part 3 and team presentations
• Identification of priority Team Areas for Action
• Action Planning & choosing of sponsors
• Competitive Team Task 3
• Individual Learning and Commitments
• Next Steps

Benefits

Indicative benefits of Part B include:

• A team that is clear of what differentiates High Performing Organisations from all others.
• A team who have the opportunity to receive, digest and act upon real life feedback from its customers and stakeholders.
• A team who have applied the theory of High Performing Teamwork and reviewed lessons learned during the workshop through practical and competitive exercises.
• A team that understands why it exists enabling it to focus on doing the right things and minimising wasted effort.
• A team that has clear groundrules and work effectively together.
• A team that understands and has an opportunity to transfer and personalise the theory of how high performing teams develop into their working environment.
• A team that has clear expectations of each other and are clear of their boundaries.
• Individual team members who are clear of their own preferred role within the team.
• A team that understands the type of roles that is in existence within the team and how to adapt to meet ever changing and demanding working situations.
• A team that has a measurable strategy of `what does good look like` to transfer back into their working environment.
• Outputs deliverables at both Team and Individual level

CA 1 day team/individual progress review workshop

Part C enables managers/leaders and their team to evaluate individual and team progress against outputs and outcomes created in Part B, and to refresh and renew outputs and outcomes in light of the current situation / changing circumstances.

Content

Indicative content for Part C includes:

• Groundrules review
• Review of HPT PLATINUM Part B
• Individual Progress Presentations
• Expectations Exchange Review and Update
• Progress of Team Action Plans from Part B
• Renewal of HPT project outputs
• Identification of priority Team Areas for Action
• Action Planning
• Individual Learning and Commitments
• Next Steps

Benefits

Indicative benefits of Part C include:

• A team that has reviewed outputs and outcomes from Part B as a result of real life application.
• A team who have shared best practice application of High Performing teamwork and have a process for capturing this best practice.
• A team who have renewed key outputs from Part B, making them even more appropriate and applicable to their real working life situation.
• Outputs and deliverables at both Team and Individual levels.

Duration

The Opsis PLATINUM HPT option is a 5 day programme comprised of 3 parts:

• Part A is 2 day HPT workshop for Managers / Leaders.
• Part B is a 2 day HPT workshop for Managers / Leaders and their team.
• Part C is a 1 day team / individual progress review workshop Managers / Leaders and their team.